Shipping policy

Shipping Policy

Thank you for shopping with Cooking With Seebass. We’re a small business, and we appreciate your support. Please review the shipping information below before placing your order.

Order Processing

Physical orders, including cookbooks and seasoning blends, are typically processed within 2–5 business days.

Processing time is separate from carrier transit time. Orders placed on weekends or holidays may begin processing on the next business day.

If we experience unusually high order volume, product launches, or other delays, processing times may be extended.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on your order, shipping address, and available delivery method.

Any free-shipping promotions will be clearly displayed on the website or during checkout.

Estimated Delivery

After your order has shipped, delivery time will depend on the carrier and shipping service selected at checkout.

Please keep in mind that carrier estimates are not guaranteed and may be affected by weather, holidays, transportation delays, or other circumstances outside of our control.

Tracking

When available, tracking information will be sent to the email address or phone number provided during checkout once your order has shipped.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible. We will do our best to update the order before it ships, but changes cannot be guaranteed once an order has entered fulfillment.

Orders returned because of an incorrect or incomplete address may require additional shipping charges to be resent.

Lost, Stolen, or Missing Packages

If your tracking information shows that your order is still in transit or appears to be delayed, please allow additional time for the carrier to complete delivery.

If your package appears to be lost, please contact us with your order number so we can review the shipment and work toward an appropriate resolution.

If tracking shows an order as delivered but you cannot locate it, please first check around your property, with household members or neighbors, and with the shipping carrier.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible and include:

Your order number
Photos of the damaged product
Photos of the shipping packaging

We will review the issue and determine the appropriate replacement or resolution.

Digital eCookbooks

Digital products are not shipped physically.

eCookbooks and other digital products will be delivered electronically using the delivery method described on the product page or during checkout.

Please make sure the email address entered during checkout is correct.

Shipping Delays

We make every effort to ship orders within the processing timeframe stated on our website.

Under federal rules, online sellers generally must ship within the time they advertise, or within 30 days if no shipping timeframe was stated. If a seller cannot meet the promised timeframe, customers generally must be notified and given the choice to accept the delay or cancel the unshipped order for a refund.